HICAP of San Mateo County

The Medicare Counseling Program

Community Education

Contact HICAP to schedule a community presentation about Medicare topics and Long-Term Health Insurance Policies. A HICAP Community Educator, who is registered with California Department of Aging, provides unbiased information about Medicare benefits and will explain to your community group, employees, and congregants various Medicare topics of your choice.

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One-on-One Medicare Counseling

Meet with a HICAP volunteer counselor to understand your Medicare benefits and options without a sales pitch. Are you confused about Medicare and need help navigating your health insurance benefits and don’t know where to begin? Call HICAP to schedule an appointment with a counselor who is registered with California Department of Aging to provide free and unbiased insurance information to you.

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Medicare Advocacy

Do you need help filling a Medicare appeal or changing your Medicare prescription drug plan? Maybe, you are looking for local resources to help you stay at home or you received a letter from Social Security Administration or Medi-Cal that you don’t understand. Call HICAP for assistance and they will determine whether you need to meet with a HICAP counselor or not.

Make an Appointment

Until further notice, HICAP of San Mateo County is only offering phone appointments with registered HICAP counselors due to COVID-19. Virtual presentations are also available during shelter in place.

Medicare.gov Plan Finder Form

Would you like assistance with choosing a health or prescription drug plan that covers all of your medications? Are you interested in learning more about what health plan will provide the services you need? Click on the “Complete Form” link below to start the process.


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Event Calendar

Click on the tab to view the current HICAP events scheduled.


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Web Links

Our team wants you to have everything that you need to make informed decisions. We have made our sources available to you.


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The HICAP program provides free-unbiased information about Medicare and how to supplement it. HICAP counselors do not recommend or endorse any insurance product or company.