The Health Insurance Counseling & Advocacy Program (HICAP) is a state-sponsored, volunteer-supported program that provides free counseling to people with Medicare about their benefits, rights and options, and other health insurance related questions.
HICAP provides unbiased information to help you make an informed decision for your individual health care needs. The California Department of Aging (CDA) provides funding and oversight of the program through contracts with local Area Agencies on Aging (AAA) offices that administer the local HICAP programs.
HICAP does not sell, endorse, or recommend any specific insurance product.
California Health Advocates website
HICAP counselors are trained to help you understand your Medicare benefits and your supplement options. Whether you are:
During a counseling session, depending on your insurance needs, HICAP counselors discuss the following topics with you:
HICAP counselors prescreen clients for the following programs: